About Us
Travel and Tours, wholly owned and operated by Traveland Tours (Pty) Ltd, is an independent franchise of the Tourvest Group, one of the largest leading integrated Travel groups in South Africa. Our Company started its operation in 2003.
We distinguish ourselves by offering our clients expert advice and a personalised service. We pride ourselves in our staff retention rate. With over a 150 years’ combined experience, our staff have an intricate understanding of our industry and are able to deliver on your objectives and requirements, our long-standing client relationships are testimony to this.
In addition, our flat company structure affords us the ability to act and adapt to our customers’ demands and needs quickly and efficiently ensuring we maintain our competitive edge.
Our manageable infrastructure allows us to fully understand the holistic demands of our customers from an overall end-to-end management objective and at the same time still affords us the ability to intricately understand each client, their precise requirements and the associated complexities within their unique environments.
Our commitment to our customer is to provide a responsible and reliable service offering, including:
- Airline, hotel, car, rail, transfer reservations at competitive prices
- Establishing precise needs and aspirations of our leisure clients. Whether it is a trip around the corner or round the World.
- A world class online technology platform for our business clients that is easy to use (see more details in Corporate Travel section)
- For those business clients that prefer personal service, our experienced travel advisors are there to assist with trip planning and execution through traditional communication channels.
- Assistance with visa applications, passport renewals, international driving permits, foreign exchange purchase and travel insurance
- Advice on destination health requirements and trip monitoring (duty of care)
- Hot spot travel alerts
- Conferences
- Group and Incentives travel
- 24 hours emergency service manned by our own staff familiar with your specific travel needs (not outsourced to a call centre or manned by staff not familiar with your organization)
Mandatory Criteria
- Travel and Tours is a Level 1 QSE Broad Based Black Economic Empowering Service Provider, with 80% black female ownership. The Procurement Scorecard incentivises procurement from Qualifying Small Enterprises.
- Travel and Tours, is a registered IATA (International Air Transport Association) travel agency
- The Company is an ASATA (Association of South African Travel Agents) member
- Company Registration Number : 2003/014740/07
- VAT Number : 4870257211